Zoeflex Privacy Policy

Last updated: November 8, 2026

Zoe Flex LLC (“Zoeflex,” “we,” “us”) operates the Zoeflex website, the Zoeflex mobile app, and the Zoeflex Chrome extension. This policy explains the information we collect from customers and the property and people information we provide through the service. The service is intended for use in the United States.

Information from your account

When you create or use an account, we process your name, email address, encrypted password credentials, subscription status, the active device or session identifier, your IP address, support messages, and usage counters. If you choose Current GPS, we read your location once to fill the property search. We do not read location in the background.

A search may include a parcel identifier, address, person or company name, fields already visible on a page, and the contents of a PDF or CSV file you upload so we can look up the properties in that file.

Property and people information we provide

At your request, Zoeflex can return property information and information about people connected to a property or a search. That information may include owner name, mailing address, phone numbers, and email addresses; the same kinds of contact details for neighbors; person and company search results; assessed and sale values; lot and building details; flood information; and parcel maps.

This information comes from public records and property-data providers, and it may be incomplete, outdated, or associated with the wrong person. You must verify it before you rely on it or contact someone. Requested property data may also be processed with FEMA, mapping services, and Google Gemini or Google Search. Stripe processes subscription payments. Zoeflex does not receive or store full card numbers.

Phone numbers and email addresses

Phone numbers and email addresses are shown only to the signed-in customer who requested that lookup, and only within the limits of that customer’s plan. We provide them so the customer can research a property and contact the relevant person for a lawful purpose, such as offering to buy a property or offering a service to nearby residents.

Zoeflex does not call, text, or email those people for you. You decide whether to contact them, and you are responsible for that contact.

How contact information may be used

You may use phone numbers, email addresses, and mailing addresses only for a lawful purpose and only in compliance with the laws that apply to that contact. Those laws include the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the National Do Not Call Registry, state telemarketing laws, including Florida’s, and the CAN-SPAM Act.

Marketing text messages, and autodialed or prerecorded calls or texts to a mobile number, generally require prior express written consent. Telemarketing calls must observe calling-hour limits, including the federal window of 8:00 a.m. to 9:00 p.m. local time, and any stricter state rule. Before a telemarketing call, check the National Do Not Call Registry and honor company-specific and state do-not-call requests.

Commercial email must use truthful headers and subject lines, identify the message as an advertisement when the law requires it, include your valid physical postal address, and include a working opt-out that you honor within the time the law requires.

You may not use Zoeflex information to harass, threaten, stalk, discriminate, or mislead anyone. You may not present yourself as someone else. You must stop contacting a person when that person opts out or when the law requires you to stop.

Not a consumer report

Zoeflex is not a consumer reporting agency. The information we provide is not a consumer report under the Fair Credit Reporting Act. You may not use it to decide credit, insurance, employment, housing, tenant screening, or any other purpose covered by that Act. You may not use it to take adverse action against a person.

How we use account information

We use account and usage information to sign you in, apply the same subscription on the website, the mobile app, and the Chrome extension, enforce plan limits, detect abuse such as multiple Free accounts on one IP address, run the lookups you request, generate maps and requested research, provide support, and keep the service secure.

We do not sell customer account information, and we do not use it for third-party advertising. We do disclose the property and contact details described above to the customer who requested them. That disclosure is part of the service. We do not sell personal information for cross-context behavioral advertising.

Storage and security

Property lookups, contact details returned with those lookups, and AI responses are kept for up to 180 days and then deleted. Daily IP security records are kept for up to 90 days. Account and billing records are kept while the account is active and for as long as tax, fraud-prevention, or legal duties require.

Traffic is encrypted in transit. Access to the service is limited to the signed-in account, and an account stays active on one device at a time. No method of storage or transmission is perfectly secure.

Requests about your information

Customers may cancel in the Stripe customer portal and may ask us to delete their account information. A person whose phone number, email address, or other personal details appear in a Zoeflex result may email us and ask us not to show those details in future results. We will suppress them in the information we store when we can verify the request. We do not control the original public record.

If you are a California resident, you may also request to know, delete, or correct personal information we hold about you, and you may opt out of our disclosure of your personal information to customers. We will not discriminate against you for making a request. Email [email protected]. We may need to confirm that the request comes from the person concerned.

Children

Zoeflex is not directed to anyone under 18. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy by posting a new version on this page. Zoe Flex LLC is the seller and operator. Google is not involved in payment processing or subscription support.

Privacy requests: [email protected]

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